Text 988 For Mental Health Support or Crisis. Call 911 for mental health emergencies.

RECORDS REQUEST DIRECTIONS
Important Information Regarding Your Medical Records:
Your clinical files are confidential and will remain securely stored in accordance with state and federal legal guidelines. After October 1, 2026, your records will be managed and maintained by Cariend a medical records custodian, to manage the records for the next 7 years. Cariend is not a medical provider and does not handle billing, medications, or referrals for the closed practice.
Requestors should be prepared to complete the Records Release Authorization Form and
provide a copy of government-issued photo ID, as required by HIPAA. The fastest way to process requests for copies of medical records is to visit Cariend’s website and follow the instructions posted here: https://www.cariend.com/request-records/
If you do not have access to a computer or internet, Cariend can be reached by phone at 404-991-7080 please note the HIPAA laws do not allow medical records to be released based on a
phone or email request.
If you prefer to mail your completed Authorization Form and Government-issued Photo ID:
Cariend ROI
PO Box 1866
Thomasville, GA 31799-1866
If you have questions about the process, Cariend can also be contacted via email at
Request@Cariend.com however, you should not send sensitive personal information or request
documents through email.